We are a group of enthusiastic amateurs who want to reduce landfill and share our fixing skills. We are not a professional repair shop, to that end, we have provided the following House Rules to ensure all expectations of our service are managed from visitors to volunteers:
We need to keep our volunteers safe. So if something is dangerous or dirty, we may decline to repair it.
All repairs carried out at The Repair Room are performed at the visitor’s own risk. The advice and repair service is conducted by volunteers.
There is no charge unless there are any parts required, in which case this will be passed on at cost and discussed in advance of any work taking place. Donations are welcome to support our project including the purchase of tools and equipment and the development of the service.
All visitors are required to complete and sign a Repair Form for record keeping purposes before any repairs can be contemplated.
Items that are specifically insured or heirlooms, will not be suitable for repair at The Repair Room.
Items may need to be left with the volunteer(s) at our Eco Centre, to be repaired and collected at a later time however this again is done at the owner's risk and The Globe Foundation nor its volunteers can assume any responsibility for safe-keeping.
Please note that items may take up to 30 days to fix due to the volume and the nature of the repairs and parts required. Should it exceed this timeframe we will discuss this with you.
The fact that the repairs are being undertaken by unpaid volunteers reflects the allocation of risks and limitation of liability: neither the organisers / leaders of The Repair Room, The Globe Foundation as an organisation nor the volunteer(s) are liable for any loss that may result from advice or instructions concerning repairs, for the loss of items handed over for repair, for indirect or consequential loss or for any other kind of loss resulting from work performed in The Repair Room. The limitations set forth in these house rules shall not apply to claims declared justified on the basis of liability arising by virtue of applicable consumer protection legislation which cannot be lawfully superseded.
Any use of new materials such as leads, plugs, fuses, zips, etc. will be paid for separately by the visitor.
The Globe Foundation as an organisation and the volunteer(s) offer no guarantee for any repairs carried out with or without their help and are not liable if any repaired items do not work properly at home or break down again in the future.
The Globe Foundation as an organisation and the volunteer(s) take no responsibility in any form whatsoever for any item, repaired or otherwise, once it has left the premises where The Repair Room session is taking place.
Volunteers are entitled to refuse to repair certain objects and are not obliged to reassemble disassembled appliances that cannot be repaired.
Please remain polite and respectful to our volunteers and staff at all times. Disrespectful behaviour will not be tolerated.
Visitors to The Repair Room are solely responsible for the tidy removal of broken objects that could not be repaired.
Neither the organisers / leaders of the The Repair Room, The Globe Foundation as an organisation nor the volunteer(s) in personal capacities or otherwise are liable for any accidental damage that may occur to either visitors’ goods (including vehicles) or personal effects during visitors’ time at the sessions.
To avoid unnecessary waiting times during busy periods, a maximum of ONE item per person will be examined. Should time allow, extra items may be considered for examination and assessment.
Visitors to The Repair Room are responsible for ensuring their electrical items have been PAT tested by a qualified individual at The Repair Room.
PLEASE NOTE: Dangerous tools and equipment are present and sometimes used in repairs. Parents must exercise control over, and be responsible for, the behaviour of their children whilst attending the The Repair Room.